Level 2 – 12 Aug 2020

The PM has just announced that with effect from 1200 on 12th August 2020, we will be moving to Level 2.  At this stage, this is only for 3 days.  The clinic will return to our Level 2 Protocol, which is as follows:

  • Patients will be required to sanitise or wash their hands on entering the clinic.
  • Seats in the waiting room have been placed over one metre apart to maintain social distancing.
  • All magazines have been removed from the waiting room – as have toys from the treatment rooms.
  • Practitioners will open and close treatment room doors for patients.
  • Patients will have the option of wearing a face mask and/or they can ask their practitioner to wear one.
  • Patients will be treated on bare plinths, couch roll or can bring their own towels if they wish. A disposable barrier layer will be used on top of pillows.
  • The plinth, furniture and equipment in the treatment rooms, will all be cleaned with hospital grade disinfectant between each consultation.
  • Practitioners will – as they always do – wash their hands thoroughly between consultations.
  • We have PayWave and payment can be made with debit or credit cards.
  • Patients over 70 and those with underlying health conditions will be contacted prior to any face-to-face consultation to discuss the situation. Consultations will occur if they are symptom free, do not have underlying health issues and are content with the clinic’s protocol. Practitioners will wear a face mask when treating patients in this category if requested.
  • NO walk-in appointments will be available; patients must call or book online first.
  • Patients are signed into the clinic on arrival and checked out when they leave, so they do not not need to book in/out.  The clinic is registered with Business Connect and have a QR code poster in reception for those with the NZ COVID Tracer App.

Patients that have appointments booked are asked to contact the clinic to cancel their appointments if they have or develop symptoms: cough, high temperature (at least 38˚C), shortness of breath, a sore throat, sneezing and runny nose, temporary loss of smell.  

For more details, see the official NZ Government COVID-19 website.